Mobile Terms & SMS Policy

1 · Program description

Candid Campus sends transactional SMS messages related to your account and calls. Examples include sign-in codes, booking confirmations and reminders, call updates (like a host accepting a time or a connection issue), and important account notices. We do not send marketing texts.

2 · How you opt in

You opt in by providing a mobile number and continuing on one of our product surfaces:

• Entering your number on sign-in and choosing “Text me a code”.
• Providing a phone number during booking checkout.
• Saving a mobile number in Account → Mobile number.

The on-screen disclosure at each of these steps states: “By continuing/providing a phone number, you agree to receive account & booking texts from Candid Campus. Message and data rates may apply. Reply STOP to opt out, HELP for help.”

3 · Message frequency

Message frequency varies by activity. Typical cadence is 1–5 messages around a booking (confirmation, reminder, status updates), plus additional messages if you reschedule or request support, and when you choose SMS for sign-in.

4 · Rates

Message and data rates may apply. Reply STOP to opt out, HELP for help.

Carriers are not liable for delayed or undelivered messages.

5 · Opting out and getting help

Reply STOP to any message to stop receiving texts from us at that number. Reply HELP for help. You can also email hello@candidcampus.io. To resume texts after opting out, reply START.

6 · Privacy

We use your mobile number only to provide Candid Campus’s service (account and call-related texts). We do not share mobile numbers with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy and Terms of Service.