Privacy Policy
We only collect what we need to run a call. We do not sell your data. Here are the details (last updated July 1, 2026).
1 · What we collect
To run Candid Campus we collect your name and email; a phone number when you take a call (for the secure bridge); a payment method, handled by Stripe (we never see full card numbers); any prep questions or notes you choose to share with a student; and basic usage and device data to keep the service working and secure. Student hosts additionally verify a school .edu email and a government ID through our identity provider. A host who enrolls in payouts also confirms they are legally allowed to receive self-employment income in the United States; we keep the date of that confirmation and the exact statement they agreed to, and we never show either one publicly.
2 · How we use it
We use your information to set up and connect calls, process payments and refunds, verify student hosts, keep the community safe, provide support, and send service messages such as sign-in links and booking updates. We do not sell your personal data, and we don’t show your profile to anyone other than a student you’ve booked.
3 · Minors
Candid Campusis for high-schoolers 13 and up. A teen’s own login starts out limited to browsing and building a shortlist. When a parent or guardian books a call that includes their child, they consent at checkout. A parent or guardian can also grant a one-time approval from their account that lets their teen book and pay for their own solo calls — after that, the payment method can be the teen’s own, still handled by Stripe (we never see full card numbers). We keep a record of who gave that approval and the exact statement they affirmed, and we collect the minimum needed for the experience. See also Calls involving minors.
5 · Calls are not recorded
Candid Campus does not record, store, transcribe, sell, or train on call audio, on either side. See Recording & consent.
6 · Retention & deletion
You can delete your account anytime from Account › Privacy. Deletion removes your reviews, notes, threads, and booking history within 30 days; we keep the minimum required for legal, tax, and anti-abuse purposes (for example, anonymized recommendation stats, payment records, and a host’s payout-eligibility confirmation). To request a copy of your data, email hello@candidcampus.io.
7 · Your choices & rights
You can access, correct, or delete your information, and depending on where you live you may have additional rights (for example under GDPR or CCPA). We use a small number of cookies for sign-in and security. To exercise any right, email hello@candidcampus.io.
8 · Changes & contact
We’ll update this page if our practices change and revise the date above. Questions about privacy? Email hello@candidcampus.io and we will reply as soon as possible.